Terms of Privacy
1 GENERAL INFORMATION ON PERSONAL DATA PROCESSING.
Fradan s. r. o.
Belehradska 1, 040 13 Kosice
IČO: 52 673 359, registered in the Commercial Register Kosice I,
Section: Sro, Insert No: 47358 / V ('the operator').
We follow the rules and therefore the protection of your Personal Data is important to us. Personal Data is processed in accordance with these conditions.
By granting consent to the processing of Personal Data at www.realroach.eu, you give consent to a serious and freely given, specific, informed and unambiguous expression of the will of the data subject (buyer) in the form of unambiguously confirming action pursuant to European Parliament and Council Regulation (EU) 2016/679; of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and also pursuant to the provisions of Act no. Of 29 November 2017 on the protection of personal data and on amendments to certain laws, as amended, to the controller (hereinafter referred to as “GDPR and the ACT”).
2 PURPOSE OF PERSONAL DATA PROCESSING
If you have given us a Personal Data, they will be used for the following purposes:
2.1 E-shop - to conclude and fulfill the purchase contract, process payment, deliver the product or perform other related activities (such as complaints and other obligations related to consumer protection legislation), concluded through www.realroach.eu between the operator and buyer. You have provided us with your name, surname, address, email, phone number, and your payment information to process your order. E-mail and tel. contact also serves as a means of communication.
A confirmation of your order will be sent to your email and you can also monitor the status of your order.
We process personal data on a legal basis (Art. 6/1 / b GDPR and LAW) The processing of personal data is necessary for the performance of the contract to which the person (purchaser) is a party or to take action before concluding the contract buyer) (point 2.1) t. j. this is a contractual requirement.
2.2 It happens and we are pleased that you, as satisfied customers, send us photos via e-mail and social networks. We want to inform you that by submitting these photos, you agree to publish your photo on the social network and on our website. We will process these photos for marketing and promotion purposes.
3 REGISTRATION
The buyer has the opportunity to register at www.realroach.eu. The buyer is allowed to make purchases without registration.
If you decide to make purchases through registration, we will process your Personal Data as follows:
You protect your account with a password. By logging into your account you will get information about your orders, you can edit your Personal Data. Please protect your password, the operator is not responsible for misuse of the password.
However, if you change your mind and you no longer want to be registered, you can delete the registration in your account. You can shop at www.realroach.eu anytime as an unregistered buyer, ie a guest.
4 THIRD PARTIES
Your personal information may be disclosed to third parties. During the processing of the order and performance of the purchase contract, the data is also provided to third parties such as carriers, couriers, banks and the like. The Purchaser's Personal Data are processed only for the purpose of performance of the contract and for the necessary time specified in par. 6. Processing time.
5 YOUNG THAN 16 YEARS
In relation to the offer of information society services, the controller shall process personal data lawfully with the consent of the data subject if the data subject has reached the age of 16 years. This e-shop is not directly intended for persons under 16 years of age.
The operator does not process the Personal Data of persons under 16 years of age. At each registration / login, the operator asks the buyer for a declaration of honor. This e-shop is not intended for purchase for persons under 16 years of age.
6 TIME OF PROCESSING
The Buyer agrees to the processing of personal data from the date of granting in accordance with these terms and conditions for up to 10 years while fulfilling the purpose of performance under the contract. 2.1.
The buyer agrees to the processing of personal data from the date of granting in accordance with these terms and conditions for up to 3 years while meeting the purpose of marketing activities para. 2.4
7 TRANSFER TO THIRD COUNTRY
The operator does not intend to transfer the Personal Data to a third country or international organization, including the identification of the country or international organization.
8 AUTOMATED PROFILING
In order to improve marketing campaigns, the operator uses automated profiling. By profiling we segment the offer (s) that may be of interest to you and are more convenient for you. For profiling we use the following systems Google Adwords, Facebook.
Consent is not required for the basic collection of statistics eg. using the Google Analytics tracking code.
9 IP ADDRESS
Is a set of numbers that uniquely identifies a device on a computer network.
An IP address can be classified as an identifiable person from a privacy perspective.
An IP address becomes a personal data if:
An IP address is personal data if it is processed by the ISP together with another identification (name, email…),
static IP addresses used by individuals / individuals should be considered personal data,
a dynamic IP address will be considered as a personal data if the online service provider processes, along with the dynamic IP address, other identifiers considered to be personal data (eg name, surname, mail, etc.).
If the IP address is kept on the website, it is necessary to choose the appropriate processing purpose or use pseudonymization.
10 SECURE DATA TRANSFER
Your personal data is securely transferred thanks to encryption. The Secure Socket Layer (SSL) encoding system is most commonly used for secure communication with Web servers. Personal data in our systems as well as the website are secured by appropriate technical and organizational measures against loss, destruction, alteration and further dissemination of data by unauthorized persons.
If you are registered on our website www.realroach.eu, only you have access to your account, so make sure you handle this information confidentially. The operator is not responsible for unauthorized use or misuse of the password.
11 RIGHTS OF THE PERSON CONCERNED (Buyer)
The Buyer has the right under the GDPR to (I) the right to repair, (II) the right to delete, (III) the right to data portability, (IV) the right to object, (V) the right to withdraw consent, (VI) the right to access information.
Right to repair.
The buyer has the right to have the operator repair without undue delay incorrect Personal Data concerning him and the addition of incomplete Personal Data.
Right of erasure.
The buyer has the right to have the operator delete unnecessary delays concerning him without undue delay. The operator shall delete these Personal Data without undue delay if any of the following reasons are met:
Personal Data are no longer necessary for the purpose for which they were acquired or processed,
the person concerned shall withdraw the consent to the processing of the Personal Data for at least one specific purpose, the consent shall be invalid if its provision is excluded by a special regulation,
the person concerned objects to the processing of the Personal Data and does not prevail any legitimate reasons for the processing of the Personal Data or the person concerned objects to the processing of the Personal Data, this concerns direct marketing, including profiling,
Personal Data are processed illegally,
is the reason for the cancellation of the fulfillment of obligations under this Act, a special regulation or an international treaty binding on the Slovak Republic, or
the Personal Data were obtained in connection with the offer of information society services. The person concerned is less than 16 years old.
Where an operator has published a Personal Data and is obliged to delete it, it shall at the same time take appropriate security measures, including technical measures, taking into account the available technology and the cost of implementing it, to inform other operators processing the Personal Data of the data subject. references to its Personal Data and copies or depreciation thereof.
Right to data portability.
The Buyer shall have the right to acquire the Personal Data relating to him which he has provided to the operator in a structured, commonly used and machine-readable format and shall have the right to transfer those Personal Data to the next operator-seller, if technically possible and if:
the Personal Data are processed on the basis of the consent of the data subject, the contract and the consent of the data subject, which is invalid if its provision is excluded by a special regulation,
processing of Personal Data is carried out by automated means.
Right to object
The Buyer has the right to object to the processing of Personal Data related to him for the purpose of direct marketing, including profiling to the extent to which it relates to direct marketing, the operator is obliged to explicitly notify the person concerned of his rights at the latest this right must be clearly and separately from any other information. The buyer may exercise his right to object by automated means using technical specifications.
Revocation of consent
The Buyer has the right at any time to withdraw consent to the processing of personal data concerning him. Revocation of consent shall not affect the lawfulness of the processing of personal data based on consent prior to its withdrawal; the buyer must be informed of this before giving his consent. The buyer may withdraw the consent in the same manner as the consent.
If you, as a buyer, do not agree with the processing of Personal Data, please write to us at: info@fradan.eu
Right of access to information.
The buyer has the right to obtain from the operator a confirmation that they are processing Personal Data that concern him. If the operator processes such a Personal Data, the buyer has the right to gain access to these Personal Data and information on:
the purpose of processing Personal Data,
the category of Personal Data processed - in our case, they are common Personal Data, the operator does not process a specific category of Personal Data,
identification of the consignee or of the category of consignee to whom the Personal Data has been or is to be provided, in particular the consignee in the third country or international organization, if possible,
the retention period of the Personal Data; if this is not possible, information on the criteria for its designation,
the right to request from the operator the repair of Personal Data concerning the buyer, their deletion or limitation of their processing, or the right to object to the processing of Personal Data,
the right to initiate proceedings,
the source of the Personal Data, if the personal data were not obtained from the buyer,
the existence of automated individual decision-making, including profiling, in such cases, the operator shall provide the purchaser with information, in particular, on the procedure used, as well as on the significance and anticipated consequences of such processing for the purchaser.
The Operator is obliged to provide information based on this request within 30 days of receipt of this request. This period may be extended by the operator for a further 60 days, and we will inform you of the delay.
The operator may charge a reasonable fee corresponding to the administrative costs for the repeated provision of the CPA requested by the buyer. The Operator is obliged to provide the Buyers Personal Data with the method as requested or as required by the Operator.
The operator reserves the right to verify the buyer and determine if it is a particular buyer. Verification consists in providing additional information eg. through control questions. Verification is important in terms of providing information on Personal Data that the operator processes.
Right to petition the buyer.
The Buyer may file a petition for commencement of proceedings pursuant to Section 100 of the Act, if it is directly affected by its rights, the petition must contain who submits it to whom the petition is directed with the subject of the petition.
The draft proposal will be published on the website of the Office for Personal Data Protection, Hraničná 12, 820 02 Bratislava. The Office shall consider the initiative within 30 days, decide within 90 days or extend the period accordingly.
12 COOKIES
12.1 In accordance with § 55 par. 5 of the NRSR Act no. 351/2011 Coll. on electronic communications, as amended, we would like to inform you about the use of cookies and to draw your attention to the possibility of changing your browser settings in case you are not satisfied with the current settings.
This policy contains information on how the operator uses cookies and similar technologies ("cookies").
12.2 What are cookies?
Cookies are small text files that can be sent to your Internet browser when you visit a website and stored on your device (computer or other Internet-enabled device, such as a smartphone or tablet). Cookies are stored in your browser's files folder. Cookies usually contain the name of the website from which they originated, validity and value. The next time you visit the site, the web browser reloads the cookies and sends this information back to the website that originally created the cookies. The cookies we use do not harm your computer.
12.3 Types of cookies.
We use cookies in order to optimally create and continuously improve our services, to adapt them to your interests and needs and to improve their structure and content.
Temporary and permanent cookies may be used at /. We use several types of cookies on our website.
Basic cookies
These cookies form the basis for the operation of our website and allow the use of basic features such as secure areas or online payments. Basic cookies are eg. logging in, enabling access to secure areas without re-logging, pre-filling forms, etc. Without these cookies we cannot provide the services that form the basis of our site. If you disable these cookies, we will not be able to guarantee the proper functioning of the site.
Operating cookies
We use traffic cookies to collect statistical information about how you use our website. For example, this technical information tell you which parts of the webpage you clicked, which page you last visited, and so on. These cookies help us to analyze and improve our website in terms of content, performance and design. If you disable these cookies, we cannot guarantee the error-free operation of our site.
Third-party cookies
On www.realroach.eu there are links and integrated content from other websites. Therefore, cookies that are not controlled by www.realroach.eu may be created while using our website. For example, if the website you're viewing uses a third-party analysis or marketing automation tool (such as Google's tools), or displays content from a third-party website, YouTube or Facebook. This results in the acceptance of cookies from these third-party services. The operator cannot control the storage or access to these cookies. If you want to know how these third parties use cookies, please read the privacy policy and cookies policy for these services.
12.4 I do not want to use cookies, how to change it?
You can set the cookies that are used on www.realroach.eu in your web browser. Most Internet browsers are initially set to automatically accept cookies. You can change this setting by blocking cookies or notifying you if cookies are to be sent to your device.
For instructions on how to change cookies, see each browser's help. If you use a variety of devices to access pages (such as a computer, smartphone, tablet), we recommend that each browser on each device be customized to your cookie preferences.
You can delete cookies individually or all at once, either directly (if you know where they are stored) or by using your browser.
13 DO YOU HAVE QUESTIONS?
If you have any questions or comments regarding the processing of personal data, you can contact us, we will be happy to answer your questions.
Operator contact details:
Fradan s. r. o.
Belehradska 1, 040 13 Kosice
IČO: 52 673 359, registered in the Commercial Register Kosice I,
Section: Sro, Insert No .: 47358/V
E-mail: info@fradan.eu
FINAL PROVISIONS
This information shall enter into force and effect on 15.2.2020. The Operator reserves the right to change these conditions in the event of a change in the processing of Personal Data in the company and in the event of a legislative change.